Illinois MGMA is committed to providing continuing education, and making it accessable to all our members across the state.  In addition to our face-to-face annual state conferences, Illinois MGMA offers monthly educational webinars - providing you and your staff education from the comfort of your office.  Attending a webinar is a great way to learn from industry experts on today’s hottest topics in medical group practice. Illinois MGMA webinars are typically 60-90 minutes long, offered live, on-demand and include handouts plus a question and answer session with the speakers.   

Webinar education offered through Illinois MGMA has CMPE credit hours available (unless noted otherwise). 

Live webinars and the on-demand webinar library are a FREE benefit of Illinois MGMA Membership:

How to register:

  • For more information and to register for our member webinars, SIGN IN to your Member Center using your Illinois MGMA username/password. The sign in button is located on the green toolbar above.
  • After you sign in to your Member Center, select the "Online Education" button for registration and to access the on-demand webinar library.



Tuesday, February 12 from 12pm-1pm

WEBINAR: Patient Engagement & Etiquette

1.0 CMPE hours available

*Please click the button below and follow the instructions on how to register!


One of the hottest topics in policymaking today, patient engagement will have a significant impact on provider outcomes and reimbursement. Clinicians voice frustration with lack of protocol adherence and following advice. Patients complain of access barriers that once overcome result in a lack education as well as one-sided decision-making that fails to consider their needs and circumstances. Both have good points. Through a multi-dimensional approach, the two ends can be connected to produce a healthier community. The cultural shift to patient-centeredness spotlights communication that can ease misconceptions and harmonize the provider-patient relationship. A critical element impacting reimbursement, public ratings and overall quality, this session will explore se issues and offer patient etiquette considerations designed to strengthen practice rapport with the patients you serve.

Objectives: By the end of the presentation, attendees will be able to:

•Identify payer and policy trends in the growing call for patient-centered care delivery.

•Compile patient etiquette techniques designed to balance the provider-patient relationship.

•Evaluate patient engagement strategies and models used to promote the provider-patient relationship.


As the national director of provider innovation strategies, Adele Allison monitors healthcare reform for DST System’s health solutions division and is a legislative/regulatory subject matter expert. Having served as the co-chair of the HHS ONC Beacon-EHR Vendor Affinity Group, Adele is a member of HHS’ WEDI board of directors and current co-chair for the WEDI Payment Models Workgroup, Allison has nearly 30 years of healthcare experience and is an active participant with HHS’ HCPLAN. A published author, Allison is a member of UAB’s advisory board on curriculum development and served on UAB’s HITECH Committee for health IT curriculum development; and, is the president-elect for the board of directors for Alabama HIMSS

After registering, you will receive a confirmation email containing information about joining the webinar.


Check back to this page often.  The Illinois MGMA Education Committee is hard at work organizing educational new webinars for our members.  Webinars and registration information will be posted here as soon as they are confirmed.